DIANA is Delphi’s proprietary segmentation and targeting methodology, purpose-built to drive new-to-brand prescription (NbRX) growth. It merges deep strategic expertise with advanced analytics to deliver smarter, faster, and more actionable HCP engagement.
D – Delphi’s
I – Intelligent
A – AI/Algorithm-Augmented
N – NbRX Growth
A – Approach
Why DIANA Works:
From Intelligence to Activation: DIANA drives precision engagement that delivers results.
ELENA is Delphi’s proprietary messaging validation and refinement solution, designed to complement and extend the DIANA framework. While DIANA tells you who to reach and when, ELENA ensures you know what to say, how to say it, and why it matters.
Rooted in behavioral science and executed through one-on-one, in-language interviews with HCPs, ELENA uncovers the subtle attitudinal and cognitive triggers that drive engagement, resonance, and recall.
E – Empathy-Driven
ELENA listens before she speaks.
Every insight begins with deep understanding. ELENA is designed to capture HCP sentiment in its most natural, honest form—through face-to-face interviews, conducted in local language, by trained moderators.
L – Linguistic & Localized
Message testing in the language that matters.
ELENA operates within the local culture, context, and communication style—ensuring that global messaging is tested for relevance and adjusted for resonance.
E – Evidence-Based
Refinement with purpose.
HCP feedback is collected, analyzed, and presented with structured rationale—offering objective support for every recommendation made.
N – Nuanced & Narrative-Focused
Beyond surface reactions.
ELENA doesn't just rate a message—she tells you why it works, what HCPs believe, and how messages land emotionally and cognitively.
A – Actionable
From feedback to refinement.
Every engagement concludes with clear, tactical recommendations for message optimization, supported by both qualitative and quantitative data.
Why ELENA Matters:
ELENA validates your voice—ensuring every message delivers meaning, not just words.
DIANA and ELENA were not created as products. They were born from need. From the consistent patterns we saw across clients. From the inefficiencies we knew we could solve. From the results we knew could scale.
Together, they form a new kind of toolkit for modern pharmaceutical teams:
And both bring clarity through complexity.
From Delphi to You
We believe DIANA and ELENA will help marketing and sales teams move faster, collaborate better, and stay closer to the people they aim to support: HCPs and patients.
If you’re curious about how these frameworks could support your team, we’d love to share more.
Because the future of precision isn’t just algorithmic. It’s empathetic, too.
Let’s build it together.